S.No	Feedback Id	Name & Designation	District & Mandal	Problem Description	Entry Date	View
1	3	T RAJAMOULI DRUGS INSPECTOR	MANCHERIAL Mancherial	I forgot my pass word for USER NAME MDIASF01 ONLY. Please reset the pass word For above use name.For remaining user names SDIMCL01,MDIMRL01,SDIASF01 NO NEED TO RESET PASS WORDS. my mail is rajamouli.thoutam@gmail.com. my another department no is 8333925828. regars T.Rajamouli. Drugs inspector mancherial&kumrambheem asifabad districts.	12/07/2017	Password MDIASF01 was Reset.
2	4	T RAJAMOULI DRUGS INSPECTOR	MANCHERIAL Mancherial	sir, I recollected/remembered my pass word for user name MDIASF01. SO NO NEED TO RESET PASS WORD. T.RAJAMOULI DRUGS INSPECTOR. MANCHERIAL&KUMRAMBHEEM DISTRICTS.	12/07/2017	Password was Rest.Kindly Change your password.
3	5	Dr B Venkateshwarlu Assistant Director	KARIMNAGAR Karimnagar	I have encountered the following problem while granting the retail licence 1. After approval of the licence, preview was generated. 2. upon click on the sign the document, I could see the confirm certificate dialog box. 3. after click on the ok button, dialog box opened stating that "Unable to Sign: Error: The keyset is not defined" Thanks and regards	12/07/2017	Please provide internet explorer Version.Please check internet explorer settings and Digital Signature Software is installed or not.
4	6	Azmeera Shankar Managing Partner	KHAMMAM Kusumanchi	i am unable to sign in using my username and password. saying both the username and password are invalid. OTP verification successfully completed.	12/07/2017	Resovled.
5	7	Azmeera Shankar Managing Partner	KHAMMAM Kusumanchi	OTP sms is not comming to mobile number.	12/07/2017	Resovled.
6	8	Maddela Chandra Shekhar Drugs Inspector	MEDCHAL - MALKAJGIRI Balanagar	The uploaded files were not opened in MS word2016, Image viewer, Notepad, Word pad, internet explorer. And the view option exercised for verification of the document the document is downloading with the save option. After saving the document it is not opening in the above said viewers. Please rectify and make sure to view the document without downloading. So that data Will be saved.	12/07/2017	Use Chrome browser or Internet Explorer option is avaliable Open / Save
7	9	G Anil Drugs Inspector	YADADRI BHUVANAGIRI B.Pochampally	In manufacturing renewal section, when i submitted remarks for clarification the window was closed and the page appears as "sorry this page not available". So unable to send the remarks for clarifications. Please solve this problem as early as possible.	14/07/2017	Please check Now. Working.
8	12	Saikiran Employme	WARANGAL Narsampet	Sir i have applied for our medical shop renewal and paid the challan by online payment was completed but suddenly the browser was closed and I did not got any response and payment details in the applied account	21/07/2017	Please provide your applicant id and Firm name.
9	13	Saikiran Employee	WARANGAL Narsampet	Sir I made online payment to treasury but it was not reflected with any preview or acknowledgement and not showing in the payment details the transaction no is 170083582IK00GERFKQ3. Please assist me sir	21/07/2017	Please provide your applicant id and Firm name.
10	11	Priya Partner	HYDERABAD Khairatabad	My license was rejected because of there is noway we can upload 1. declaration of registered pharmacist 2. ID prof of partner 3. ID prof of Registed Pharmacist	21/07/2017	Apply with the documents (complete set of documents incase of multiple pages into a single document) required as per the checklist. for further information contact concerned DI / AD.
11	14	priya partner	HYDERABAD Khairatabad	my drug lincence got rejected your software has no provisions to upload 1. RP declaration 2.Id proof of pharmacist 3. id proof of partner	21/07/2017	Apply with the documents (complete set of documents incase of multiple pages into a single document) required as per the checklist. for further information contact concerned DI / AD.
12	17	Bhupender Singh Suri Proprioter	HYDERABAD Charminar	I am applying for new registration, when I enter my username & password it is showing invalid,kindly help me.	22/07/2017	Please provide your Register mobile number.
13	15	3621011027 AD	RANGA REDDY Balapur	I tried many times to sign in approved application but system showing error"as "undefined" so please solve the problem	22/07/2017	Change settings of Ineternet Explorer as per Digisign User Manual.
14	16	PEDDI BALA KISHAN PROPRIETOR	HYDERABAD Secunderabad	We have submitted the online application and the application was accepted and subsequently certain queries were raised by the department. We have scanned an uploaded all the required documents, inspite of several attempts we are not in a position to submi the application. user name: TARUNMEDICAL PASSWORD: 9866568626	22/07/2017	Payment Details are not updated.
15	18	MOHD. WAHEED KHAN PROPRIETOR	MEDCHAL - MALKAJGIRI Medchal	We have uploaded all the required documents and paid online fees. we are facing problem in final submission i.e submit application USER NAME : RKOXYGEN PASSWORD : 9 8 8 5 9 5 9 7 6 9 NAME OF THE SHOP: R.K. OXYGEN SERVICES	22/07/2017	Payment was not successfull.hence check your transaction details .
16	20	vanaja A Proprietor	WARANGAL Narsampet	In the process applying online for the renewal of drug license sales i made payment through online banking after the payment the page has occurred with error and the money was debted from account an did not any aknowledgement and no status of payment on paymnet option. the refenece no is:-IK00GERFQ3 (Credited to cyber telangana TRF to 0033864828288 (Details from my bank) PLEASE reply me as soon as possible	24/07/2017	Please provide your applicant id and Firm name.
17	21	PEDDI BALA KISHAN PROPRIETOR	HYDERABAD Secunderabad	We have already paid the amount and our application was accepted by the website after making the payment. Subssequently the department asked us to submit certain documents. We have scanned and uploaded all the documents as advised. Our application is not getting submitted. Our bank account is already debited for Rs. 3000/- on 8/07/2017. Kindly help to address this problem. If we make fresh payment can be get back our old amount.	25/07/2017	Please provide your applicant id and Firm name.
18	22	M. VASUDEV RAO PROPRIETOR	MEDCHAL - MALKAJGIRI Balanagar	WE HAVE UPLOADED THE FILE AND MADE THE PAYMENT. NOW THE ENTIRE FILE HAS DISAPPEARED ALONG WITH UPLOADED DOCUMENTS WE ARE NOT ABLE TO RETRIEVE ANY INFORMATION. WE ARE ALSO NOT ABLE TO UPLOAD ANY FURTHER DOCUMENTS AS REQUIRED BY DRUG INSPECTOR. KINDLY RETRIEVE OUR FILE.	25/07/2017	Resovled.
19	24	s s associates Assistant Director	RANGA REDDY Saroornagar	Tried many times sign in for approval of licenses showing error " no data found"	25/07/2017	Resovled.
20	36	T.Kailasam. Deputy Director,DCA	HYDERABAD Vengalrao Nagar	APPLICANT SUBMITTED DOCUMENTS VIEW IS NOT FUNCTIONING, HENCE UNABLE TO VIEW DOCUMENTS.	29/07/2017	Sir, Please enable popup then view the documents.
21	37	VALLURI RAMESH Assitant General Manager	MEDCHAL - MALKAJGIRI Uppal	Sir,We are facing the following problem while doing online Test License Application. 1). In Test License section under "Renewal Category " & under "Grant Category" After filling all the details & Uploading neccesary documents Under Payment Window after selecting the firm name & challan payment option.The firm name is not visible & further the window is not opening to upload the challan & to process for the next window Kindly solve the problem	29/07/2017	Please Enter Product Details in Product List Tab then only payment can open,