తెలంగాణ ప్రభుత్వం
GOVERNMENT OF TELANGANA
Online Drugs Licensing System
Drugs Control Administration, Government of Telangana
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ADILABAD
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MEDAK
MEDCHAL - MALKAJGIRI
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S.No
Feedback Id
Name & Designation
District & Mandal
Problem Description
Entry Date
View
1
3
T RAJAMOULI
DRUGS INSPECTOR
MANCHERIAL
Mancherial
I forgot my pass word for USER NAME MDIASF01 ONLY. Please reset the pass word For above use name.For remaining user names SDIMCL01,MDIMRL01,SDIASF01 NO NEED TO RESET PASS WORDS. my mail is rajamouli.thoutam@gmail.com. my another department no is 8333925828. regars T.Rajamouli. Drugs inspector mancherial&kumrambheem asifabad districts.
12/07/2017
Password MDIASF01 was Reset.
2
4
T RAJAMOULI
DRUGS INSPECTOR
MANCHERIAL
Mancherial
sir, I recollected/remembered my pass word for user name MDIASF01. SO NO NEED TO RESET PASS WORD. T.RAJAMOULI DRUGS INSPECTOR. MANCHERIAL&KUMRAMBHEEM DISTRICTS.
12/07/2017
Password was Rest.Kindly Change your password.
3
5
Dr B Venkateshwarlu
Assistant Director
KARIMNAGAR
Karimnagar
I have encountered the following problem while granting the retail licence 1. After approval of the licence, preview was generated. 2. upon click on the sign the document, I could see the confirm certificate dialog box. 3. after click on the ok button, dialog box opened stating that "Unable to Sign: Error: The keyset is not defined" Thanks and regards
12/07/2017
Please provide internet explorer Version.Please check internet explorer settings and Digital Signature Software is installed or not.
4
6
Azmeera Shankar
Managing Partner
KHAMMAM
Kusumanchi
i am unable to sign in using my username and password. saying both the username and password are invalid. OTP verification successfully completed.
12/07/2017
Resovled.
5
7
Azmeera Shankar
Managing Partner
KHAMMAM
Kusumanchi
OTP sms is not comming to mobile number.
12/07/2017
Resovled.
6
8
Maddela Chandra Shekhar
Drugs Inspector
MEDCHAL - MALKAJGIRI
Balanagar
The uploaded files were not opened in MS word2016, Image viewer, Notepad, Word pad, internet explorer. And the view option exercised for verification of the document the document is downloading with the save option. After saving the document it is not opening in the above said viewers. Please rectify and make sure to view the document without downloading. So that data Will be saved.
12/07/2017
Use Chrome browser or Internet Explorer option is avaliable Open / Save
7
9
G Anil
Drugs Inspector
YADADRI BHUVANAGIRI
B.Pochampally
In manufacturing renewal section, when i submitted remarks for clarification the window was closed and the page appears as "sorry this page not available". So unable to send the remarks for clarifications. Please solve this problem as early as possible.
14/07/2017
Please check Now. Working.
8
12
Saikiran
Employme
WARANGAL
Narsampet
Sir i have applied for our medical shop renewal and paid the challan by online payment was completed but suddenly the browser was closed and I did not got any response and payment details in the applied account
21/07/2017
Please provide your applicant id and Firm name.
9
13
Saikiran
Employee
WARANGAL
Narsampet
Sir I made online payment to treasury but it was not reflected with any preview or acknowledgement and not showing in the payment details the transaction no is 170083582IK00GERFKQ3. Please assist me sir
21/07/2017
Please provide your applicant id and Firm name.
10
11
Priya
Partner
HYDERABAD
Khairatabad
My license was rejected because of there is noway we can upload 1. declaration of registered pharmacist 2. ID prof of partner 3. ID prof of Registed Pharmacist
21/07/2017
Apply with the documents (complete set of documents incase of multiple pages into a single document) required as per the checklist. for further information contact concerned DI / AD.
11
14
priya
partner
HYDERABAD
Khairatabad
my drug lincence got rejected your software has no provisions to upload 1. RP declaration 2.Id proof of pharmacist 3. id proof of partner
21/07/2017
Apply with the documents (complete set of documents incase of multiple pages into a single document) required as per the checklist. for further information contact concerned DI / AD.
12
17
Bhupender Singh Suri
Proprioter
HYDERABAD
Charminar
I am applying for new registration, when I enter my username & password it is showing invalid,kindly help me.
22/07/2017
Please provide your Register mobile number.
13
15
3621011027
AD
RANGA REDDY
Balapur
I tried many times to sign in approved application but system showing error"as "undefined" so please solve the problem
22/07/2017
Change settings of Ineternet Explorer as per Digisign User Manual.
14
16
PEDDI BALA KISHAN
PROPRIETOR
HYDERABAD
Secunderabad
We have submitted the online application and the application was accepted and subsequently certain queries were raised by the department. We have scanned an uploaded all the required documents, inspite of several attempts we are not in a position to submi the application. user name: TARUNMEDICAL PASSWORD: 9866568626
22/07/2017
Payment Details are not updated.
15
18
MOHD. WAHEED KHAN
PROPRIETOR
MEDCHAL - MALKAJGIRI
Medchal
We have uploaded all the required documents and paid online fees. we are facing problem in final submission i.e submit application USER NAME : RKOXYGEN PASSWORD : 9 8 8 5 9 5 9 7 6 9 NAME OF THE SHOP: R.K. OXYGEN SERVICES
22/07/2017
Payment was not successfull.hence check your transaction details .
16
20
vanaja A
Proprietor
WARANGAL
Narsampet
In the process applying online for the renewal of drug license sales i made payment through online banking after the payment the page has occurred with error and the money was debted from account an did not any aknowledgement and no status of payment on paymnet option. the refenece no is:-IK00GERFQ3 (Credited to cyber telangana TRF to 0033864828288 (Details from my bank) PLEASE reply me as soon as possible
24/07/2017
Please provide your applicant id and Firm name.
17
21
PEDDI BALA KISHAN
PROPRIETOR
HYDERABAD
Secunderabad
We have already paid the amount and our application was accepted by the website after making the payment. Subssequently the department asked us to submit certain documents. We have scanned and uploaded all the documents as advised. Our application is not getting submitted. Our bank account is already debited for Rs. 3000/- on 8/07/2017. Kindly help to address this problem. If we make fresh payment can be get back our old amount.
25/07/2017
Please provide your applicant id and Firm name.
18
22
M. VASUDEV RAO
PROPRIETOR
MEDCHAL - MALKAJGIRI
Balanagar
WE HAVE UPLOADED THE FILE AND MADE THE PAYMENT. NOW THE ENTIRE FILE HAS DISAPPEARED ALONG WITH UPLOADED DOCUMENTS WE ARE NOT ABLE TO RETRIEVE ANY INFORMATION. WE ARE ALSO NOT ABLE TO UPLOAD ANY FURTHER DOCUMENTS AS REQUIRED BY DRUG INSPECTOR. KINDLY RETRIEVE OUR FILE.
25/07/2017
Resovled.
19
24
s s associates
Assistant Director
RANGA REDDY
Saroornagar
Tried many times sign in for approval of licenses showing error " no data found"
25/07/2017
Resovled.
20
36
T.Kailasam.
Deputy Director,DCA
HYDERABAD
Vengalrao Nagar
APPLICANT SUBMITTED DOCUMENTS VIEW IS NOT FUNCTIONING, HENCE UNABLE TO VIEW DOCUMENTS.
29/07/2017
Sir, Please enable popup then view the documents.
21
37
VALLURI RAMESH
Assitant General Manager
MEDCHAL - MALKAJGIRI
Uppal
Sir,We are facing the following problem while doing online Test License Application. 1). In Test License section under "Renewal Category " & under "Grant Category" After filling all the details & Uploading neccesary documents Under Payment Window after selecting the firm name & challan payment option.The firm name is not visible & further the window is not opening to upload the challan & to process for the next window Kindly solve the problem
29/07/2017
Please Enter Product Details in Product List Tab then only payment can open,